At The Hardin County Bank, your security is of the utmost importance. We are committed to providing a secure environment for you, our customer, in every aspect of your banking experience. We are also pleased to deliver a range of safety tools and tips you can start putting into action today!

Debit Card Safety Tips

  • Have your card ready to use
  • Keep your doors locked and all passenger windows closed when arriving at an ATM
  • Avoid ATM locations that are not well lit
  • When possible, have someone with you when making the transaction
  • Block the line of view when entering your PIN number by placing a hand over the keypad of the ATM
  • Complete your transaction and leave immediately
  • Never tell anyone your PIN number or account number
  • Never loan your card to someone else
  • Memorize your PIN number/do not write it down on your card
  • Report lost and/or stolen cards immediately. You can be liable for activity on your card if you do not report it as lost or stolen

Report Debit Card Fraud

  • During normal business hours, please call The Hardin County Bank Deposit Operations at (731) 926-8700
  • If you have a lost or stolen card after hours, please contact SHAZAM at 1-800-383-8000
  • If you are experiencing debit card issues after hours, please call SHAZAM at 1-866-508-2693

Tips to Prevent Identity Theft

  • Personal information should not be provided over the phone, through the mail or over the internet unless the contact has been initiated by you.
  • Do not use your social security number as a username or password. Also, do not carry your social security card with you, keep it in a secure location.
  • Identity theft also occurs through “shoulder surfing.” When entering a PIN number or providing card information in a public place, make sure to check your surroundings to determine that no one is peering over your shoulder.
  • Shredding is a great tool in preventing identity theft. When disposing of your mail, such as bills, credit card solicitations, receipts, bank statements without shredding this information, you are leaving too much information accessible.
  • Require photo identification. Instead of signing the back of your credit cards or debit cards, write “Ask for Photo ID” across the signature line on the back of the card.
  • Never leave mail in a mailbox for an extended period of time. If you are going on vacation, you can call the U.S. Postal Service at 1-800-275-8777 to request a vacation hold.

For more information about preventing identity theft, please refer to the video.

Identity Theft Contact Information:

If you believe you have been the victim of identity theft, it is recommended that you notify all three credit bureaus listed below:

Equifax Information Services, Inc.
888-5678688
Request a Fraud Alert

Experian (TRW)
888-397-3742
Identity Theft Assistance 

TransUnion
800-680-7289
Place a Fraud Alert 

If you would like to request a credit report, please refer to the phone numbers listed below: 

Equifax Information Services, Inc.
800-685-1111
Request Your Credit Report 

Experian (TRW)
888-397-3742
Request Your Credit Report

TransUnion
800-888-4213
Request Your Credit Report

To request a FREE credit report from each credit reporting agency:

Annual Credit Report Request Service
977-322-8228
www.annualcreditreport.com

To learn more about Identity Theft:

Federal Trade Commission
877-438-4338
ftc.gov/idtheft